Welcome to the Support Center

In order to streamline support requests and better serve you, we use automated support ticket system. Every support request is assigned a unique ticket number which you may use to track the progress and technician responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.  If you do not provide a valid name, email address, and contact information your ticket will be closed and discarded.

We encourage you to use our automated ticket support system.  You will automatically receive updates each time your ticket it updated and a final email message when your ticket has been completed.

IMPORTANT NOTICE:  Please be accurate when selecting the ticket priority level.  For tickets identified as HIGH or EMERGENCY, NCS will respond to these priority tickets within 1 hour or less.  By marking a support ticket priority level HIGH or EMERGENCY, Customer agrees to be bound by, and is responsible for, any support rates as identified on http://www.ncswi.com.

Northern Computer Service, Inc.
DBA: Virtualtech Website Design & Promotion
8821 Hwy 47 East
Woodruff, WI  54568
Emergency Support: (715) 892-0530  After-hour, holiday, and weekend rates will apply.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

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